In the digital era of AI/genAI, customer experience, industry dynamics, business models, competence requirements, project parameters change. But the leadership required to drive these changes has not changed much. Most leaders still use the pre-digital style of leadership to drive risky and uncertain AI transformation projects. This results in their slow adoption or even failure.

To drive AI transformation successfully, a digital leader must demonstrate the following four essential behaviors: learning new skills, connecting with people, leveraging data, and delivering results, which requires cultivation of the following 4 key competencies: Growth Mindset, Empathy, Informed decision-making and Fast Execution. 

Each competency uniquely maps to a behavior:

Growth Mindset enables learning 

Empathy enables people connections

Informed decision-making enables leveraging data

Fast execution enables delivering results.